BOOKING INFORMATION
Bookings will be taken on the direct telephone booking line +44 (0)1788
523303, which is staffed Monday to Friday (excluding Bank Holidays)
between the hours of Monday-Friday 9 am to 12.30 pm and 1.30 pm to 4.30 pm hours by the switchboard operator. |
Booking social visits
When booking, intending visitors will be required to provide the names
of the person(s) visiting, and confirm that these are the names on
the Visiting order (VO) sent out by the prisoner. A limit of three
adults (with accompanying children) will normally apply.
Visitors in possession of a valid Visiting Order (VO) may book a subsequent
visit at the Visitor's Centre following their visit.
Only one booking will be taken at any one time. Visiting places will
be allocated on a 'first come, first served' basis, and that, other
than in an emergency, social visits must be booked at least 48 hours
in advance.
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The
Visits waiting room with playing facilities for
young
children |
Visits are open Tuesday to Saturday between 1315-1715 hours and 1830-2030
hours. Entry is not allowed in the final 60 minutes of a visits session.
Visitors are required to book their visit, and can do so:
- Up to a maximum of 28 days in advance, and preferably at least
24 hours in advance
- Space permitting, on the day of the visit. Visitors arriving
without a booking will be allocated the next available booking
slot for the day (which may mean a considerable delay)
Booking official visits
Visits are open five afternoon and evening sessions per week. Official
visitors will normally be required to book their visit at least 24
hours in advance.
There are four official visits booths available in the visits hall.
These are to facilitate private interviews between a prisoner and
an official visitor e.g. lawyer, police, external probation officer
etc.
All official visits must be booked in the Official Visits Register
for the appropriate day. All relevant details must be taken, to include
the company/organisation, contact name, telephone number and extension,
and the name(s) and number of prisoner(s). If there is any doubt over
the authenticity of the visit, the visitor details must be confirmed
by reference back to the company concerned.
Visits can be booked Monday to Friday, between 0900 hours and 1700.
Visits can take place between 10.00 hours and 12.00 hours three days
during the week Tuesday, Wednesday and Thursday (not weekends).
There is no maximum time limit for official visits.
Visitor identification
All visitors to closed prison over the age of 18, whether visiting
for social or official purposes will be required to prove their identity
at Reception. A list of acceptable forms of identification can be
found on the What visitors should expect section.
No visitor will be refused entry without reference to the Senior Manager
on duty. The Director has the discretion to accept any form of identification
that clearly identifies the visitor in a satisfactory way. |
